Rachel
- Total activity 91
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Activity overview
Latest activity by Rachel-
Rachel created an article,
Do any of your products contain pork?
No, we don't carry or use any pork-based products in our facility.
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Rachel created an article,
What do I do if I receive a message that you do not ship to my address even though I live in Canada?
If you live in Canada within the areas that are covered by our shipping policy, your order might not be processing due to an inventory shortage on the warehouse that serves your region. Please send...
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Rachel created an article,
What if I'm ordering with a canadian credit card on the US/International website?
Canadian credits cards are not accepted on the US website. US credit cards are not accepted on the Canadian website.
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Rachel created an article,
What currency is the site in?
CAD for Canadian Website.
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Rachel created an article,
When will I be charged for my order?
Your order will be charged to your card as soon as you place it.
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Rachel created an article,
What are my payment options?
Visa, Mastercard, Amex, Shop Pay, Apple Pay, Google Pay and Paypal.
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Rachel created an article,
How long does it take to get the refund?
You can expect a refund within 30 days of our receiving the returned order. Please Note: We will process your credit immediately upon receipt of the returned product. However, refunds may take up t...
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Rachel created an article,
What if my return doesn't meet these requirements?
Please contact our Customer Support team at support@pvl.com.
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Rachel created an article,
How can I exchange an item?
Please contact our Customer Support team at support@pvl.com. We'll need your name, order number, telephone number, and the reason for exchange.
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Rachel created an article,